Birch + Still
House Rules
A few guidelines to help everyone enjoy a relaxing stay.
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No Smoking
Entire property is smoke-free
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No Pets
We love animals — please leave them home
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No Parties
Quiet gatherings only — no events or extra guests
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Quiet Hours at 10 PM
Noise monitoring (Minut) is active on property
Parking
Vehicle Parking
Birch + Still can accommodate up to 5 vehicles on the property. We have space for 1-2 cars in the garage, with additional parking in the driveway. We kindly ask guests to avoid street parking out of respect for our neighbors.
Hot Tub & Sauna
Usage Guidelines
Both the hot tub and sauna are ready for you to enjoy from check-in. Full instructions are in the welcome book on property. A few things to keep in mind:
- Please shower before entering the hot tub
- Children must be supervised by an adult at all times
- Do not use the hot tub or sauna under the influence of alcohol
- Please replace the hot tub cover after each use
- Report any issues right away and we'll sort it quickly
Pets
Pet Policy
Unfortunately, we are not allowing pets at this time. We love our four-legged friends, but please plan to leave them home for this trip.
Booking & Cancellation
Cancellation Policy
We understand that plans sometimes change. Here's our policy for direct bookings:
- More than 30 days before check-in — Full refund, minus a $50 processing fee
- 14-30 days before check-in — 50% refund of the total booking amount
- Less than 14 days before check-in — No refund
We strongly recommend purchasing travel insurance, especially for larger group bookings. If you have extenuating circumstances, please reach out — we're always happy to have a conversation.
Check-In
Check-in details and access instructions will be sent to you ahead of your arrival. Please reach out if you have any questions before your stay.