House Rules

Vehicle Parking

Birch + Still can accommodate up to 5 vehicles on the property. We have space for 1-2 cars in the garage, with additional parking in the driveway. We kindly ask guests to avoid street parking out of respect for our neighbors.

Usage Guidelines

Both the hot tub and sauna are ready for you to enjoy from check-in. Full instructions are in the welcome book on property. A few things to keep in mind:

• Please shower before entering the hot tub
• Children must be supervised by an adult at all times
• Do not use the hot tub or sauna under the influence of alcohol
• Please replace the hot tub cover after each use
• Report any issues right away and we'll sort it quickly

Pet Policy

Unfortunately, we are not allowing pets at this time. We love our four-legged friends, but please plan to leave them home for this trip.

Cancellation Policy

We understand that plans sometimes change. Here's our policy for direct bookings:

• More than 30 days before check-in — Full refund, minus a $50 processing fee
• 14-30 days before check-in — 50% refund of the total booking amount
• Less than 14 days before check-in — No refund

Check-In

Check-in details and access instructions will be sent to you ahead of your arrival. Please reach out if you have any questions before your stay.